application of canonical correlation techniques to investigate the relationship between emotional intelligence, organizational citizenship behavior and organizational commitment
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abstract
today, one of the most important features of any organization is a committed workforce with high emotional intelligence who want to be involved in the successful change. in other words, they should show the same organizational citizenship behaviors and organizational commitment. the current study aims to investigate the impact of emotional intelligence on organizational citizenship behavior and organizational commitment. the study sample included shahindezh city school teachers in the west azerbaijan. 298 statistical samples were chosen using a randomized stratification sampling and morgan table. data collection methods include organizational commitment questionnaire (muday, 1979), organizational citizenship behavior (orgon, 1998), and emotional intelligence (shriyng sieber, 1998), respectively. the results of canonical correlation analysis with 99% certitude show a strong relationship between emotional intelligence and organizational citizenship behavior thereby organizational commitment was confirmed. multiple regression results showed that the dimensions of emotional intelligence (self-awareness, self-control and motivation) are a good predictor of organizational citizenship behavior and organizational commitment.
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Journal title:
مدیریت دولتیجلد ۷، شماره ۲، صفحات ۲۱۱-۲۲۸
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